Refunds & Exchange

At Pet Glam Grove, we strive to ensure your satisfaction with our products. Please review our refund and exchange policy to understand your options when it comes to returns, refunds, and exchanges.

Eligibility For Returns And Exchanges:

We accept returns and exchanges within 30 days of the purchase date. To be eligible, items must be unused, in their original packaging, and in the same condition as received.  

Refunds:

If you are not completely satisfied with your purchase, you may request a refund within 30 days of the purchase date. Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable.

Exchanges:

If you received a defective or damaged item, we will gladly exchange it for the same product or provide a similar item of equal value.

Return Process:

Customers are responsible for return shipping costs unless the return is due to a pet Glam Grove error

Contact Us:

For any inquiries regarding returns, refunds, or exchanges, please get in touch with our customer support team at info@patglamgrove.com.

Pet Glam Grove reverses the right to update or modify this refund and exchange policy at any time. Any changes will be posted on our website.